FAQ

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*** Where do you ship?

We ship to all 50 U.S. states, U.S. territories, and APO, FPO, and DPO addresses.

U.S. territories include Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, and the Northern Mariana Islands.

We do not accept international orders or ship to international addresses.

*** How much is shipping?

Standard USPS shipping is FREE to eligible U.S. addresses, including U.S. territories and APO, FPO, and DPO addresses.

*** How long will it take to receive my order?

 Production and standard shipping times vary by product and destination. Most orders shipped within the continental U.S. typically arrive within 5–10 business days, including production and standard shipping. Please allow additional time during holidays and other high-volume periods.

Orders shipped to Alaska and Hawaii may take up to two weeks or longer.

Delivery times are estimates and are not guaranteed.

*** Can I see my personalization before ordering?

Yes. Our personalized products feature a live preview, allowing you to see your customizations on the product before placing your order. As you make changes to available options such as names, text, images, colors, or other design elements, the preview updates so you can see how your personalized product will look.

Please review your personalization carefully before adding the item to your cart.

*** Do you accept returns on personalized products?

Because personalized products, custom products, and special orders are made specifically for you, they cannot be returned or refunded due to a change of mind or dissatisfaction with the personalization or an approved design.

If your order arrives damaged, defective, or with an error on our part, please contact us so we can help make it right.

For details about returns and refunds, please see our Refund Policy, available in the footer of our website.